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Yes, we ship our plants throughout New Zealand. All plants are carefully packaged with eco-friendly materials to ensure they arrive in perfect condition. For rare or delicate specimens, we may recommend in-store pickup or use specialized shipping methods.

We take exceptional care in packaging our plants, but if your plant arrives damaged, please contact us within 48 hours with photos of the damage. We'll arrange a replacement or refund depending on the situation and your preference.

Absolutely! We offer both in-store and virtual plant care consultations. Our botanical specialists can help diagnose issues, provide care recommendations, or create a custom plant care plan tailored to your space and lifestyle. Contact us to schedule a consultation.

Watering needs vary significantly between plant species and are affected by factors like light, temperature, and humidity in your home. Each plant from Xlexquabshral comes with specific care instructions, including watering recommendations. As a general rule, it's better to underwater than overwater – check the soil moisture level before watering.

Yes! We offer personalized plant selection services. Send us photos of your space along with details about light conditions, temperature, and your care preferences, and our specialists will recommend the perfect plants to thrive in that environment while complementing your interior style.